Avoid Online Scams, Fraud & Rip-Offs!

Find legitimate, BBB approved companies,
service providers and shopping sites.

Legitimate Auto Parts Stores (BBB Accredited Websites)

Want to save valuable time and money and order OEM or aftermarket replacement parts for your vehicle for any regular maintenance, repair, or restoration purposes?

Buying from legitimate and trustworthy suppliers is the best way to avoid the risks of being exploited, overcharged, scammed, or ripped off.

The following list provides information about online car part dealers that were approved by the Better Business Bureau after being thoroughly reviewed by the national consumer organization and successfully meeting all their strict requirements.

Legitimate Auto Parts Stores (BBB Accredited Websites)

AutohausAZ

Pep Boys

AutoAnything

Sixity

JC Whitney

Walmart

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Overview

Auto supply shopping sites offer a great way to buy the parts you need in order to keep the car running smoothly and enjoy a safe ride wherever you drive.

Their comprehensive virtual catalogs include every replacement and performance part you can think of, interior and exterior accessories, tools, automotive equipment, oils, fluids and chemicals for both domestic and import vehicles.

Vendor websites in this industry offer an extensive selection of products for almost every make and model, a variety of brands, intuitive item search tools, low prices (compared to car dealerships), as well as attractive discounts and deals.

The target market of such websites includes private and business customers such as professional mechanics, installers, car owners, and DIY enthusiasts.

Consumer Tips: How to Buy Safely and Avoid Auto Parts Scams Online

Just like any other field that involves buyers, sellers, and money that switches hands, the automotive supply market also has its fair share of scammers, fraudsters and cybercriminals that operate on the internet and look for potential victims.

In addition, some businesses offer poor quality products, inferior customer service, unfair store policies or other aspects that lead to an extremely negative shopping experience.

Taking the following steps will help you find credible and reliable retailers and complete your purchase in a safe, secure, and satisfactory manner:

Verify That You’re Buying the Right Part

Contact the dealership by phone and confirm your specific OEM part number before placing an order on any website.
This item identification method is what every internet distributor uses in order to determine accurate replacement part compatibility.

Taking this simple step will prevent you from ordering the wrong part – a basic preventative measure which can save you time, money, damage, and unnecessary aggravation.

OEM vs. Aftermarket Parts

If you’re not familiar with the fundamental differences between OEM and 3rd party manufacturer parts, expand your knowledge and obtain a good understanding of the advantages and disadvantages of each type.

Buying brand new original parts offers significant benefits, such as high levels of item quality and reliability, as well as maximum peace of mind for the car owner.
However, this option is extremely expensive and is guaranteed to put a serious dent in your wallet.

Alternatively, the availability of aftermarket components is much higher; they are offered in a large range of quality and may not always come with a proper warranty.
However, their friendly price tag, combined with the increasing ability to find reputable and trustworthy manufacturers, is attracting more and more customers to this option.

Investigate the Auto Part Retailer’s BBB Record

Check the company’s record on the Better Business Bureau’s website.
What you’ll find there will help you to evaluate whether it’s a legitimate business that deserves your money and trust or if you need to look elsewhere.

Look for current BBB rating, customer reviews, complaints, warnings and alerts on their business profile.
In addition, learn how long it has been in business – a potential indicator of experience and reputation.

If the retailer is not even listed with the BBB, this is a very bad sign.
On the other hand, if the automotive part distributor is certified as a BBB Accredited Business, it’s an important positive signal.

Pay Close Attention to Red Flags

Learn how to better protect yourself when shopping on the internet, in order to avoid scammers and keep safe in general.
Knowing how to check if a website is legitimate or not is the first line of defense.