Avoid Online Scams, Fraud & Rip-Offs!

Find legitimate, BBB approved companies,
service providers and shopping sites.

Legitimate Vape Shops (BBB Accredited Websites)

Do you want to save valuable time and money and order gear, supplies, and accessories that will help you to enhance your personal vaping experience and take it to the next level?

Buying from legitimate and trustworthy retailers is the best way to avoid the risks of being exploited, overcharged, scammed, or ripped off.

The following list provides information about online vape shops that were approved by the Better Business Bureau, after being thoroughly reviewed by the national consumer organization and successfully meeting all their strict requirements.

Legitimate Vape Shops (BBB Accredited Websites)

Giant Vapes



Vapor Authority

Electric Tobacconist



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Vape shopping sites offer a great way to buy electronic-cigarettes (and other vaping devices) as well as all associated products, components, and accessories from popular brands, lesser-known manufacturers, and even certain in-house lines.

Vendor websites in this industry offer beginner, intermediate, and seasoned vapers a convenient one-stop-shop solution for all their needs.
Their comprehensive virtual catalogs include all types of paraphernalia, from hardware to accessories, such as:

  • Vaporizers / Electronic Cigarettes
  • Starter Kits
  • E-Liquid
  • Cartridges
  • Bundle Packs
  • Sample Packs
  • Mods
  • Tanks
  • Pods
  • Replacement Coils
  • Rebuildable Supplies
  • Drip Tips
  • Chargers
  • Batteries
  • Other Accessories

Consumer Tips: How to Buy Safely and Avoid Vape Scams Online

Just like any other field that involves buyers, sellers, and money that switches hands, the vaping equipment and supply market also has its fair share of scammers, fraudsters and cybercriminals that operate on the internet and look for potential victims.

Some scammers market and sell totally fake devices and e-juices (which are called clones) as original merchandize.
Some websites sell defective, unsafe, or poor-quality products which may crumble after a few minutes of use.
Others offer inferior or no customer service at all, and some do not honor their product warranty, return, or refund policies. They may also be involved in other illegitimate practices.

Many use nasty marketing tactics such as a deceptive “free trial” offer in return for “shipping and handling only”.
This scam comes in many variations which leave customers angry and frustrated after discovering the hidden costs. This may come in the form of monthly auto-ship plans (product subscriptions), absurdly high restocking fees, or other creative ways to extract money out of the consumers.

Taking the following steps will help you to find credible and reliable retailers who sell authentic products and thus complete your purchase in a safe, secure, and satisfactory manner:

Return Policy

Make sure the store you’re ordering from truly stands behind their products and offers a fair return policy or a reasonable money-back guarantee.
That way you’ll be able to return or exchange products without hassle in the case of a problem.


A fair warranty is another safety mechanism for a good purchase and peace of mind.
Prefer shops that provide warranty, especially for the more expensive products.
Before buying, be sure to read the terms and understand what’s covered as well as what’s not.

Investigate the Vape Store’s BBB Record

Check the retailer’s record on the Better Business Bureau’s website.
What you’ll find there will help you to evaluate whether it’s a legitimate business that deserves your money and trust or if you need to look elsewhere.

Look for current BBB rating, customer reviews, complaints, warnings and alerts on their business profile.
In addition, learn how long it has been in business – a potential indicator of experience and reputation.

If the vape company is not even listed with the BBB, this is a very bad sign.
On the other hand, if the online shop is certified as a BBB Accredited Business, it’s an important positive signal.

Pay Close Attention to Red Flags

Learn how to better protect yourself when shopping on the internet. This will help to avoid scammers and keep safe in general.
Knowing how to check if a website is legitimate or not is the first line of defense.